Refund Policy

1. Overview This policy describes the terms regarding refunds, returns, and cancellations for all products and services offered by Veiled Software ("Veiled," "We," or "Us"). By completing a purchase, you acknowledge that you have read and agree to this policy in full. 2. All Sales Are Final All purchases made through Veiled are final and non-refundable. By completing your purchase, you acknowledge that no refunds, credits, or exchanges will be issued under any circumstances, including but not limited to: Change of mind or buyer's remorse. Dissatisfaction with the product or its features. Hardware incompatibility or unsupported configurations. Account bans, suspensions, or any enforcement action taken by a third party. Failure to follow provided setup instructions or documentation. It is your responsibility to ensure your hardware meets the necessary requirements before purchasing. 3. Chargebacks Chargebacks are strictly prohibited. Initiating a chargeback or payment dispute without first contacting our support team will result in immediate and permanent revocation of your access and may lead to further action. If you have a billing concern, reach out to support before involving your payment provider. 4. Subscription Cancellations You may cancel an active subscription at any time by contacting support. Cancellation will take effect at the end of your current billing cycle you will retain access until that period concludes. No partial refunds or prorated credits will be issued for unused time within a billing cycle. 5. Contact For billing inquiries or questions about this policy, please reach out to our support team via our Discord Server. 6. Governing Law This policy is governed by and interpreted in accordance with applicable laws, without regard to conflict of law principles.